Professional Services for Fiserv DNA

With over 60 Fiserv DNA customers, AscendoSoft is the premier independent provider of Broadcom AppWorx (formerly CA Automic Applications Manager) professional services for Fiserv DNA institutions.  We offer a wide range of consulting services that range from quick short-term problem resolution to long-term strategic automation projects.

Alex Givens, who was the developer of the original interface between Fiserv DNA and AppWorx, is one of the AscendoSoft co-founders and heads up our Professional Services team.

AscendoSoft has also worked closely with many institutions that use ToolCASE to manage their Fiserv DNA automation environment. 

Sample Customers

Services for Banks & Credit Unions with AppWorx for Fiserv DNA

  • Initial installation, configuration, and training

  • Creation or improvement of batch automation (nightly, monthly, etc.)

  • System upgrades to support new AppWorx and/or Fiserv DNA updates

  • Health check of AppWorx implementation identifying potential improvements, best practices, etc.

  • Interface development for non-core applications

  • Movement of servers or reconfiguration of Masters, Agents, or database repositories

  • AppWorx/DNA-specific training classes tailored to your requirements

Sample Fiserv DNA Consulting Successes

  • Implemented and upgraded many AppWorx systems at banks and credit unions

  • Converted several institutions from 5-day to 7-day processing

  • Automated data uploads to Data Warehouses

  • Automated file transfers, using PGP, WinZip, WinSCP, HTTPS, SFTP, etc.

  • Automated FedLine Command upload and download processing

  • Reduced batch processing time and improved maintainability after performing Health Checks

  • Implemented forward deployment to reduce maintenance